This Privacy Policy outlines the CDCA-WREB-CITA’s practices for collecting, storing and using the personal information you provide through our website.

Why Do We Obtain Your Personal Information?

From Candidates

When you access our website to register for our examinations, we may collect your personal information. This information allows us to identify you and associate you with your results.

From Examiners and Other CDCA-WREB-CITA Volunteers

We may collect your personal information when you access our website or otherwise contact us to:

  • Become credentialed or re-credentialed as an examiner or volunteer;
  • Be assigned to an examination site;
  • Communicate with us;
  • Make or revise travel arrangements; or
  • Otherwise

From Technology

We may obtain information about you through the technology we use. This technology includes:

Web Beacons – We may collect anonymous information from your visits to our sites through the use of “web beacons.” Web beacons do not access your personal information. Instead, they allow us to count users who have visited our website. This anonymous information is sometimes known as “clickstream data.” We or our vendors may use this data to analyze trends and statistics in order to help us provide better service. If you do not want your transaction details used in this manner, see the paragraph below on cookies.

Cookies –Cookies are packets of information sent from a Web server to a Web browser that are created for users who log in to our website. The cookies do not store personal information beyond a user’s name and email address, and are removed when the user leaves the site.

Usage Tracking Software — We may use Web usage tracking software to log the IP address of each individual user. This information would only be used only to determine Web site usage. We would not match these IP addresses with personally identifiable information such as names and addresses.

What Personal Information May We Collect?

Registered users of our website and CDCA-WREB-CITA Exams and Events app will be asked to provide information such as:

  • Name
  • Address
  • Phone Number
  • Verifiable Photo Identification (Headshot)
  • Social Security Number
  • Licenses & Certifications
  • Education

CDCA-WREB-CITA Exams and Events App User Profile Use & Management

Information displayed in the app is limited to your name, required contact information, and profile photo (headshot). If you are an app user, you will have the option to edit this information or remove yourself from being displayed in the user list. Editing these settings is voluntary and does not affect your user account.

User Profile Information

The initial information uploaded/provided by the app organizer can be accessed by you and you can edit/delete your profile information.

User Profile Image (headshot)

The initial image maybe be uploaded/provided by the event organizer can be accessed by you and you can edit/delete/upload your profile image (headshot).

User Device Information

When you install the CDCA-WREB-CITA Exams and Events app, we may collect information from your mobile device. We collect this information to help us generate app adoption analysis, enhance our product performance and monitoring.


How Do We Use Your Personal Information?

If you are a candidate, we may use the personal information you provide us to:

  • tell you about us and our services,
  • register you for our examinations,
  • communicate with you,
  • report your test score results to you;
  • report your test score results to appropriate state dental licensing boards and agencies;
  • process credit card payments by, or refunds to, you; and/or
  • defend legal claims and actions, comply with court orders and other legal and regulatory requirements, and as otherwise permitted or required by law.

If you are an examiner or volunteer, we may use the information you provide us to:

  • process your application for credentialing or re-credentialing and verify the information contained in it;
  • assign you to help conduct examinations;
  • make travel arrangements for you;
  • communicate with you;
  • process payments to you; and/or
  • defend legal claims and actions, comply with court orders and other legal and regulatory requirements, and as otherwise permitted or required by law.

How We May Share Your Private Information

The CDCA-WREB-CITA does not disclose any of your personal information gathered from our website or the CDCA-WREB-CITA Exams and Events app to persons outside of the CDCA-WREB-CITA except for the purposes described above. We may release your personally identifiable information if we are legally required to do so by law enforcement or other governmental authority, or under advice of counsel. We may also release your personal information to protect the rights or property of the CDCA-WREB-CITA to prevent a crime or protect others from harm.

How Do We Protect Your Information

CDCA-WREB-CITA has implemented technical solutions to protect user data from unauthorized access. All data services use advanced security mechanisms and we encrypt/decrypt all transmitted data between our webservices and API calls.

If we engage any business partners, they will be contractually bound to maintain the confidentiality of all information and may not use the information for any unauthorized purpose. Our clients may also impose additional data rights and protection obligations depending on the law, regulations, and rules that govern their data processing practices.

Firewalls, password protection, and physical lock and key help prevent unauthorized access to your personally identifiable information. We may also place internal restrictions on who within the CDCA-WREB-CITA may access data to help prevent unauthorized access to your personally identifiable information.

Despite our safeguards, the nature of the Internet is such that data may be intercepted by unauthorized third parties regardless of any security measures that may be in place. Therefore, in submitting your person information to our website, you assume the risk of an unauthorized third party obtaining that information. Our website may contain links to other sites on the Internet. We have no control over the personal data these other sites collect, and we strongly encourage you to review their privacy policies if you are concerned.

What Control Do You Have Over Collected Information?

You always have the choice, at any time, not to provide us with your personal information. Of course, your choice not to provide certain information may prevent you from registering for or taking our examinations or participating in conducting our examinations.

Access to Personal Information:

You have the right to access the personal information uploaded by the app organizer or yourself. After you log into the CDCA-WREB-CITA Exams and Events or website profile, you can go to “my profile” menu to access your personal information. This area includes information provided during your registration, preferences, and any other data stored in your account profile.

Updating Personal Information:

You can update your personal information at any time through settings (My Profile). This allows you to keep your information accurate and up to date.

Deleting Personal Information:

App users may request the deletion of your personal information from the app’s database. This may include account deletion or removal of specific data points. You can send requests to Upon receipt of your request, we will promptly delete your information, subject to any legal obligations.

Opt-Out of Notifications/Communications:

You can opt-out of receiving promotional communications, such as event updates, newsletters, and marketing materials. You can opt in/out of notifications, private messages and manage your information display all through app and website settings.

Ensuring Accuracy

We make every reasonable effort to ensure the accuracy of your records. Ultimately you are responsible for relaying accurate information within your profile. You may contact us at any time to review the accuracy of the personal information, and if you find any errors, you have the responsibility to notify us so that we may have the correct information. We will do our best to respond in a timely manner to all reasonable requests to update your data. Please note that the nature of our business may limit our ability to provide access to certain records if doing so may be unduly burdensome, infringes on the rights of others, or is prohibited by law.

Acceptance of this Privacy Policy

This Privacy Policy is current as of the effective date set forth below. By using this site, you accept all of the terms of this Privacy Policy. If you do not agree, please do not use this site and/or our services. Your continued use of this site and/or continued provision of personally identifiable information to the CDCA-WREB-CITA after posting any changes to the Privacy Policy will be subject to the terms of the then-current Privacy Policy.

Contact Us

If you have questions or concerns about this privacy policy, you may contact our corporate offices in writing at:


1304 Concourse Drive, Suite 100

Linthicum, Maryland 21090

Conditions of Use

By using these websites you are consenting to the use of your personal information as described in this policy.

Quality of Data

Users of this site agree to provide only truthful and accurate personal information when registering for our services. Failure to do so may result in the discontinuation of our service offerings.

Last Updated 3/8/2024